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Managed IT Services
Worry-Free IT That Just Works
If you’re spending too much time dealing with tech issues, slow response times, or support that talks over your head—it’s time for a change.
Our Managed IT Services give you full coverage and peace of mind for one flat monthly rate. No surprises. No excuses. Just systems that run, people who respond fast, and technology that supports your growth.
At Kreis Technical Services, we make IT simple, proactive, and reliable—so you can focus on running your business, not babysitting your computers.
What’s Included in Our Managed IT Plans:
🛠️ Help Desk Support
Quick, friendly, plain-English answers from our team—whenever you need them.🔒 24/7 Monitoring & Security
We keep an eye on your systems around the clock to catch and fix issues before they cause downtime.📦 Workstation & Server Management
From updates and patches to antivirus and asset tracking—we keep your devices in top shape.☁️ Cloud & Microsoft 365 Support
We manage your Office 365 environment, email, file sharing, and licensing—so everything just works.🔁 Data Backup & Recovery
Your data is backed up, encrypted, and ready to restore—no matter what happens.⚙️ Vendor Management
Internet down? Printer jammed? We handle vendor escalations for you—so you don’t have to sit on hold.
Why Businesses Choose KTS
We’re not just here to fix problems—we prevent them.
Our managed clients enjoy fewer issues, faster performance, and better security because we’re always thinking ahead. You get a team that knows your environment, understands your goals, and actually picks up the phone when you call.
Flat monthly pricing = no surprise bills
Strategic IT planning included
Cybersecurity is baked in, not bolted on
Local, personalized support (not a call center)
Fast response times—every single time
Who This Is For:
Professional service firms that need reliable, secure systems
Nonprofits that want enterprise-level support without the enterprise price
Any business tired of tech headaches and hidden costs
Leaders who want more uptime, more productivity, and fewer “uh-oh” moments
Our Onboarding Process
Step 1: Free Assessment
We audit your current setup and identify risks, bottlenecks, or missing tools.
Step 2: Migration & Stabilization
We take over support, optimize your systems, and document your environment.
Step 3: Active Management Begins
Monitoring, updates, backups, and user support all kick in—like clockwork.
Step 4: Ongoing Optimization
We meet with you regularly to align IT with your business goals and keep things running smooth.
Our Tech Stack (And Why It Matters)
We use only proven, business-grade tools to support your environment:
Huntress, SentinelOne, Fortinet – for endpoint protection
Microsoft 365 – full suite management & licensing
Datto & Acronis – for cloud and hybrid backups
Synchro – for asset management and automation
Avanan or Proofpoint – for email security
Altaro – Virtual machine backup and recovery
Frequently Asked Questions
Q: What does “managed” really mean?
🡆 It means we handle everything—monitoring, patching, support, security, and planning. You’re covered end to end.
Q: How fast is your response time?
🡆 We typically respond in under 30 minutes—and we don’t leave you hanging. Our clients love how fast we are.
Q: Do we need to sign a long-term contract?
🡆 No. We offer flexible agreements with clear, flat-rate pricing. You stay because we earn it.
Q: What if we already have IT staff?
🡆 No problem. We can supplement your team or provide full-service support—whatever fits best.
Q: Will this help with compliance?
🡆 Yes. Many of our clients are HIPAA, PCI, or SOC 2 regulated. We help keep you audit-ready.
What Our Clients Are Saying
Read what our satisfied customer have to say about our services.