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VOIP Systems
Better Calls. Lower Costs. Built for Business.
If your phone system can’t keep up with how your business runs today—remote work, mobile teams, video calls, and instant voicemail access—then it’s time to upgrade.
Kreis Technical Services offers modern VOIP solutions that give you crystal-clear call quality, smart features, and major cost savings over traditional landlines. Whether you’re a 5-person office or a multi-site operation, we help you communicate smarter without the phone company headaches.
What You Get With KTS VOIP Solutions:
📱 Mobile & Desktop Access
Answer calls from your laptop or smartphone—whether you’re in the office, at home, or halfway across the country.📞 Auto-Attendants & Call Routing
Direct callers to the right person every time with professional greetings, custom call flows, and smart routing options.🗣️ Voicemail to Email / Transcription
Get voicemails sent straight to your inbox with audio files and text transcripts so you never miss a message.🎯 Call Analytics & Logs
Track performance, call volume, missed calls, and call history—all from a simple dashboard.🔐 Encrypted, Secure Communications
Your calls stay private and protected using secure VOIP protocols and data centers.💬 Text Messaging & Team Chat
Need more than just calls? We support business texting and internal messaging to streamline communication.
Why Businesses Choose KTS for VOIP
We don’t just sell you phones—we deliver end-to-end communications that integrate seamlessly with your tech, your team, and your workflows.
Here’s how we stand out:
Tailored call flow design
Training and support for your whole team
Phones configured and shipped pre-programmed
No confusing contracts or inflated pricing
Local, responsive support (no outsourced help desk)
Whether you need five lines or fifty, we make sure your phones actually support your business—not slow it down.
Signs It’s Time to Switch
Your current phone provider keeps raising prices
VOIP cuts monthly phone bills by up to 50%—with better reliability and more features.Your team can’t take calls away from their desk
VOIP follows your staff wherever they go—laptops, tablets, or smartphones.You’re missing calls or voicemails
Smart routing, call queues, and voicemail alerts keep you connected and responsive.You’re adding new team members or locations
VOIP scales fast—no waiting for a technician to run new wires or install hardware.You want a more professional call experience
Auto-attendants, hold music, and call transfer features make your small team sound like a big business.
How It Works
Step 1: Discovery Call
We learn how your team communicates and what your current system can’t do.
Step 2: Design Your Call Flow
We map out your extensions, greetings, routing, and voicemail setup to match how you do business.
Step 3: Choose Your Devices
Desk phones, softphones, or a mix—we’ll recommend what fits best.
Step 4: Port Numbers & Launch
We transfer your numbers, activate your phones, and train your team.
Step 5: Ongoing Support
Need to add an extension, change routing, or troubleshoot a call? We’re just a call or click away.
Supported VOIP Platforms & Hardware
3CX
Yealink, Polycom, and Cisco handsets
Microsoft Teams calling integration
SIP trunking and hosted PBX
Mobile VOIP apps for iOS & Android
Call recording and compliance tools
CRM & helpdesk integration options
Frequently Asked Questions
Q: Can we keep our current phone numbers?
🡆 Absolutely. We handle the porting process so your customers don’t miss a beat.
Q: What internet speed do we need for VOIP?
🡆 Most offices already have more than enough bandwidth. We’ll test and optimize your connection.
Q: Do we need new phones?
🡆 Not always. Many IP phones are compatible—if not, we offer great device options.
Q: Is VOIP secure?
🡆 Yes. We encrypt calls, use secure data centers, and follow best practices for firewall and SIP security.
Q: What happens if the internet goes down?
🡆 Calls can automatically forward to mobile devices or voicemail, so you don’t miss a thing.
What Our Clients Are Saying
Read what our satisfied customer have to say about our services.
Let’s Modernize the Way You Communicate
Your phone system should help your team work faster, sound more professional, and stay connected—anywhere, anytime. Let’s make it happen.
We offer mobile and on-site services throughout the Chicagoland area.