modern business communication setup, VOIP call across devices (desk phone, laptop, headset), floating call icons, audio waves, tech support dashboard, glowing blue and purple color scheme

VOIP Systems

Better Calls. Lower Costs. Built for Business.

If your phone system can’t keep up with how your business runs today—remote work, mobile teams, video calls, and instant voicemail access—then it’s time to upgrade.

Kreis Technical Services offers modern VOIP solutions that give you crystal-clear call quality, smart features, and major cost savings over traditional landlines. Whether you’re a 5-person office or a multi-site operation, we help you communicate smarter without the phone company headaches.

What You Get With KTS VOIP Solutions:

  • 📱 Mobile & Desktop Access
    Answer calls from your laptop or smartphone—whether you’re in the office, at home, or halfway across the country.

  • 📞 Auto-Attendants & Call Routing
    Direct callers to the right person every time with professional greetings, custom call flows, and smart routing options.

  • 🗣️ Voicemail to Email / Transcription
    Get voicemails sent straight to your inbox with audio files and text transcripts so you never miss a message.

  • 🎯 Call Analytics & Logs
    Track performance, call volume, missed calls, and call history—all from a simple dashboard.

  • 🔐 Encrypted, Secure Communications
    Your calls stay private and protected using secure VOIP protocols and data centers.

  • 💬 Text Messaging & Team Chat
    Need more than just calls? We support business texting and internal messaging to streamline communication.

Why Businesses Choose KTS for VOIP

We don’t just sell you phones—we deliver end-to-end communications that integrate seamlessly with your tech, your team, and your workflows.

Here’s how we stand out:

  • Tailored call flow design

  • Training and support for your whole team

  • Phones configured and shipped pre-programmed

  • No confusing contracts or inflated pricing

  • Local, responsive support (no outsourced help desk)

Whether you need five lines or fifty, we make sure your phones actually support your business—not slow it down.

Signs It’s Time to Switch

  • Your current phone provider keeps raising prices
    VOIP cuts monthly phone bills by up to 50%—with better reliability and more features.

  • Your team can’t take calls away from their desk
    VOIP follows your staff wherever they go—laptops, tablets, or smartphones.

  • You’re missing calls or voicemails
    Smart routing, call queues, and voicemail alerts keep you connected and responsive.

  • You’re adding new team members or locations
    VOIP scales fast—no waiting for a technician to run new wires or install hardware.

  • You want a more professional call experience
    Auto-attendants, hold music, and call transfer features make your small team sound like a big business.

How It Works

Step 1: Discovery Call
We learn how your team communicates and what your current system can’t do.

Step 2: Design Your Call Flow
We map out your extensions, greetings, routing, and voicemail setup to match how you do business.

Step 3: Choose Your Devices
Desk phones, softphones, or a mix—we’ll recommend what fits best.

Step 4: Port Numbers & Launch
We transfer your numbers, activate your phones, and train your team.

Step 5: Ongoing Support
Need to add an extension, change routing, or troubleshoot a call? We’re just a call or click away.

Supported VOIP Platforms & Hardware

  • 3CX

  • Yealink, Polycom, and Cisco handsets

  • Microsoft Teams calling integration

  • SIP trunking and hosted PBX

  • Mobile VOIP apps for iOS & Android

  • Call recording and compliance tools

  • CRM & helpdesk integration options

Frequently Asked Questions

Q: Can we keep our current phone numbers?
🡆 Absolutely. We handle the porting process so your customers don’t miss a beat.

Q: What internet speed do we need for VOIP?
🡆 Most offices already have more than enough bandwidth. We’ll test and optimize your connection.

Q: Do we need new phones?
🡆 Not always. Many IP phones are compatible—if not, we offer great device options.

Q: Is VOIP secure?
🡆 Yes. We encrypt calls, use secure data centers, and follow best practices for firewall and SIP security.

Q: What happens if the internet goes down?
🡆 Calls can automatically forward to mobile devices or voicemail, so you don’t miss a thing.

Testimonials

What Our Clients Are Saying

Read what our satisfied customer have to say about our services.

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Contact Us

Let’s Modernize the Way You Communicate

Your phone system should help your team work faster, sound more professional, and stay connected—anywhere, anytime. Let’s make it happen.

Remote & On-Site Service Available

We offer mobile and on-site services throughout the Chicagoland area.